Contact Raja Luck

Reach Us

Need help with your Raja Luck account? We make it easy to get in touch, no phone trees, no long queues. Reach our support team through either of the channels below and get answers fast.

• Email: [email protected], best for detailed queries such as disputed transactions, account verification delays, or issues with deposits made via PhonePe, GPay, or BHIM UPI. We respond within 24 hours, every day of the week, including weekends and public holidays.
• In-app chat: Open the Raja Luck app, tap the chat icon, and connect instantly. Ideal for quick questions about game rules, bonus codes, wallet balances, or withdrawal status.

Office Hours

Raja Luck support operates in two clear tiers so you always know what to expect:

• Automated in-app chat, 24 hours a day, 7 days a week: Our intelligent chatbot resolves common queries instantly, any time, midnight, early morning, or mid-game. Ask about deposit limits, UPI methods (PhonePe, GPay, BHIM), bonus terms, or KYC requirements.
• Live human agents, Monday to Sunday, 9:00 AM to 9:00 PM IST: Real agents handle complex problems: failed transactions, account holds, withdrawal disputes, and technical escalations.

Messages sent after 9:00 PM IST receive an automated confirmation immediately. A live agent will follow up by 10:00 AM IST the next morning.

Online-Only Support

Raja Luck is a fully digital platform. We have no physical office, no walk-in service counter, and no postal or mailing address in any Indian city. All support is delivered online, 100% of the time.

How to raise a support request in 3 steps

1. Open the Raja Luck app and tap the chat icon in the top-right corner.
2. Type your issue, for example, "My PhonePe deposit of ₹500 hasn't reflected" or "My GPay transaction failed but money was debited."
3. If the chatbot cannot resolve it, your case is escalated to a live agent automatically during support hours (9:00 AM to 9:00 PM IST).

No branch visit needed. Everything is resolved remotely, securely, and efficiently.